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Privacy Policy

At Clere Vision Direct we take your privacy and security of data very seriously.

This policy explains how we use the data you share with us and how we protect your data. 

The policy may be updated from time to time and any changes will be reflected on this page.

Personal Information

When you shop on clerevisiondirect.co.uk, we will ask you to input personal information including your name, email address, contact telephone number, billing and delivery addresses. We need these to process your order, contact you in the event of a query and communicate progress to you.

If you have given us permission, we will email you from time to time with news and information about special offers. We will ask you to reconfirm your consent each time you order from us. You can also chose to opt out by clicking the unsubscribe button at the bottom of any such emails we send.

clerevisiondirect does not process your payment or store any payment details.

All payment processing is undertaken by secure, industry leading third party organisations, either PayPal or SagePay, depending on the method you choose. To enable your payment to be processed we pass your name and address details to these companies.

We do not pass your details to any other third parties.

Data Security

All the data we hold is safely handled within the UK. There is no cross border transfer of data involved.

Data, including backups, is stored and processed on secure data servers and is managed by companies who have pledged to be fully GDPR compliant.

Transmission of data via the internet can never be completely secure and, whilst we do our best to protect your personal data, we cannot guarantee the security of electronic information transmitted to us.

Cookies

We use Cookies to keep track of your current shopping session, to personalise your experience and so that you can retrieve your shopping basket at any time - if you do not accept Cookies you will not be able to use this website.

This website is monitored and may capture information about your visit that will help us administer the website, and improve the quality of our service. Again this information is not passed to any other party.